medical receptionist/customer service/administrative/clerical



Tivona
Thomas
                                                                                                                                                                               5118
Carol Drive, Wesley Chapel, Florida 33543



Home#
(813)994-0989            Cell# (270)627-1934



________________thomas.tivona@yahoo.com_________________



 



CAREER OBJECTIVE:   To secure a full-time position in an organization
that will embrace my creativity to give me the opportunity to expand and utilize
my skills and experiences.



 



SUMMARY
OF QUALIFICATIONS:



 




  • Over 8 years of Administrative Office Skills

  • Customer Service Skills, Call Center Experience,
    inbound calls 

  • Receptionist, Administrative/Clerical Office
    Worker, Word Processor

  • Excellent verbal and written communication skills

  • Strong organizational skills

  • Professional phone etiquette, answer multi-phone
    lines, switchboard

  • Friendly and outgoing with pleasant manner

  • Search Websites, Answer emails, Spreadsheets, Type,
    File, Fax, Multi-task, can work in a fast pace, and assist in coordinating
    projects

  • Variety of computer skills:  MS Word, Excel, Power Point, & MS Access



















 



PROFESSIONAL
WORK EXPERIENCE:



 



Lennox
Hearth Products



Accessory
Worker                                             05/2013
to 06/2013



Assemble
parts for fireplaces.             



 



Goodyear
Tire/Rubber, Union City, TN



General
Servicing                                                         
2009 to 2011



Serviced
parts to tire builder.



 



MTD,
Martin, TN



Assembly
Line                                                                2008
to 2009



Assembled
parts for mowers.



 



Fulton
Housing, Fulton, KY



Assistant
Program Coordinator                                    2002 to
2006



Inbound
call center, travel coordination, answered multi-phone lines, typed, took
messages, made copies, worked on projects such as publishing newsletters and
coordinating events for the youth and senior citizens. Filled in for supervisor’s
absence, provided timely, courteous professional knowledge response to
information requests screened and transferred calls. Transported youth and
adults to and from school, substitute teach students of all ages, inventory
sheets, appointment calendars to maximize effectiveness, distributed mail and
kept confidential files. 



 



EDUCATION:



 




  • Midcontinent
    University – Associate of Business Degree, 2011

  • WKCTCS
    – Certified Receptionist, 2003

  • Fulton
    City High School, Fulton, KY, (Graduated , 1994)







 



REFERENCES: 



Lisa French,
201 N. Highland Dr., Fulton, KY (270)472-1115



Debbie
Vaughn, 201 N. Highland Dr., Fulton, KY (270)472-1115



Elizabeth Bick, 201 N.
Highland Dr., Fulton, KY (270)472-1115                 

  • ID#: 73255
  • Location: Zephyrhills, FL , 33543

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